Tracey Luna, BA
Tracey Luna is the Administrative Director for the Cyzner Institute and serves as primary contact and coordinator for all of our families as well as for the Cyzner staff. Her multifunctional responsibilities include general office administration, communications, human resources, financial management including invoicing and insurance processing, facilities and operations, and organizational policies and planning.
Ms. Luna began her work with the Cyzner Institute in 2006, bringing with her over 17 years of experience in human resources and financial management. She graduated from Moravian College in Bethlehem, PA with a Bachelor of Arts degree and began her early career as Account Coordinator with Metropolitan Life and as Account Manager with Allmerica Financial. She then transitioned to healthcare benefits management in an Account Executive role with Vytra Healthplans. In this expanded role, she developed a depth and breadth of knowledge in employee benefits design including healthcare benefits and insurance programs. She maintained her own book of business and worked closely with clients and consultants to assess client health care needs and design appropriate benefits solutions. She also served a consultative role in presenting benefits packages to employees and developing new business opportunities in partnership with the Sales force. Ms. Luna transferred her expert knowledge in benefits/financial planning and client management to Triboro Technologies where she supported all human resources functions including employee health and retirement benefits, staffing, training, client relations, and financial management including bookkeeping and payroll.
In her role at Cyzner, she welcomes the opportunity to help parents access the services and support they need for their children.